Refund policy
This Refund Policy describes how we manage refunds.
Returns
We do not take returns. To be eligible for a refund, we require a receipt or proof of purchase in the form of an order number and your order must have not been fulfilled, shipped or delivered per carrier tracking info.
Refunds (if applicable)
Not completely satisfied with your order ? Products purchased online may be returned to us at your expense or refunded within 30 days of receipt for a full refund, exchange for an item of similar value or credit note. If you notify us outside the 30-day period, or if your products have already been configured by you, the return or refund will not be accepted. Products must be clean and undamaged.
If your IntoRank product is scratched or damaged, you may be eligible for a replacement. We offer replacements for damaged IntoRank products with photo proof within 48 hours of delivery. In the case that a IntoRank product does not function well, you may be eligible for a replacement device, not a refund.
If you are having trouble activating your IntoRank to compatible phones and you would like to request a refund or replacement, please contact our team at info@intorank.com or by phone during working hours.
If you have successfully activated your IntoRank product and are experiencing issues after you’ve contacted info@intorank.com, and we can't find a solution, you may be eligible for a refund. Once approved for a refund, we will send you an email notifying you that we have refunded your purchase. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Warranty
If your IntoRank product does not work anymore after months, with a normal use, you are eligible for a free placement.
Please contact info@intorank.com for additional assistance.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@intorank.com
Sale items
Only regular priced items may be refunded (if applicable), unfortunately sale items cannot be refunded.
Exchanges
We do not accept exchanges at the moment.
Shipping
We do not accept returns, no shipping information is required.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@intorank.com
Returns
We do not take returns. To be eligible for a refund, we require a receipt or proof of purchase in the form of an order number and your order must have not been fulfilled, shipped or delivered per carrier tracking info.
Refunds (if applicable)
Not completely satisfied with your order ? Products purchased online may be returned to us at your expense or refunded within 30 days of receipt for a full refund, exchange for an item of similar value or credit note. If you notify us outside the 30-day period, or if your products have already been configured by you, the return or refund will not be accepted. Products must be clean and undamaged.
If your IntoRank product is scratched or damaged, you may be eligible for a replacement. We offer replacements for damaged IntoRank products with photo proof within 48 hours of delivery. In the case that a IntoRank product does not function well, you may be eligible for a replacement device, not a refund.
If you are having trouble activating your IntoRank to compatible phones and you would like to request a refund or replacement, please contact our team at info@intorank.com or by phone during working hours.
If you have successfully activated your IntoRank product and are experiencing issues after you’ve contacted info@intorank.com, and we can't find a solution, you may be eligible for a refund. Once approved for a refund, we will send you an email notifying you that we have refunded your purchase. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Warranty
If your IntoRank product does not work anymore after months, with a normal use, you are eligible for a free placement.
Please contact info@intorank.com for additional assistance.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@intorank.com
Sale items
Only regular priced items may be refunded (if applicable), unfortunately sale items cannot be refunded.
Exchanges
We do not accept exchanges at the moment.
Shipping
We do not accept returns, no shipping information is required.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@intorank.com